When making the decision to buy a new home, it’s vital that our customers feel that they are in safe hands. Taylor Wimpey’s sales staff are there to help provide all the information around the buying process, including available options and most importantly to support them in finding the right home.
We understand that it can often feel over whelming with so much choice available, which is why we look to hire sales people who put the customer first. Working closely with the Customer Services and Production teams, our Sales Executives are responsible for not only matching a customer to a home, but also ensuring consistency in communication throughout the customer journey.
Group Marketing, based in Head Office, oversee and ensure that the company brand is maintained throughout the advertising, social media channels, marketing material (brochures, signage, point of sale) and online through the company’s website. Our Investor Relations team manage the external affairs work of the company, including the issuing of media statements, handling press and radio interviews and protecting the company’s image.
Regional offices have a Sales and Marketing department with a Regional Sales and Marketing Director. They co-ordinate and oversee the marketing and sales of individual sites within their region, including their site-based sales advisors and negotiators.
Sales Executives are the frontline staff. They are the people who work from the site show homes, dealing with enquiries from potential purchasers and engaging with those customers to make sales. We look for people with high energy and enthusiasm, with the drive and motivation to fulfil customer needs.
We provide comprehensive in house training and even have a ‘Sales Academy’ to ensure all our Sales Executives reach and maintain the highest standards when it comes to showcasing our homes. Read more about the Sales Academy and hear first-hand from someone who has been through the training course!