Delivering customer service
Buying a home is a significant financial and emotional investment. We aim to make buying, moving into and living in a Taylor Wimpey home as easy and enjoyable as possible for our customers.
A new garden neighbourhood, our Somerdale development has been created with placemaking at its heart, attracting a range of customers and communities. This highly popular development offers a range of homes for our customers, designed to meet the needs and aspirations of modern families.
Land is the critical ‘raw material’ for our business and the ability to purchase the right sites in the right locations, at the right price and at the right point in the cycle is a key driver of shareholder value.
The project is regenerating a total of 220 acres of land, previously under private ownership. Once complete, Somerdale residents will benefit from living in a peaceful and leafy setting with open parkland right on their doorstep.
Managing the planning and community engagement process
Designing a sustainable community that meets the needs of local residents, is attractive to potential customers, and provides good returns for shareholders, requires a consultative and iterative process of community engagement.
We engaged extensively with local residents and stakeholders to develop the site’s masterplan. Through our planning agreement we are creating a new primary school with 210 places as well as upgraded sports facilities. We are also contributing towards a new doctors’ surgery building and youth advisory services.
Getting the homebuilding basics right
We work with selected subcontractors and build using carefully sourced materials to ensure that the homes that we sell are of a high quality and are built safely, efficiently, cost-effectively and with minimal impact on the environment.
We review flood risk for each of our developments. At Somerdale, which is surrounded by the River Avon on three sides, we designed the development to make sure that its existing sports pitches and meadow land can act as a floodplain if the river rises.
Our employees are our greatest asset. Having great teams improves our business success, and the retention of high-quality trained employees is key to achieving our strategic goals.
We are working with suppliers and Bath College to provide opportunities for young people to gain valuable work experience. This includes eight apprenticeships to date as well as educational site visits and work placements for local students.
We seek to maximise the positive value our business brings – from the way we design our homes and communities, to our investments in local facilities, affordable homes and infrastructure, the jobs we support and our charitable donations.
We are investing c.£6.8 million in facilities and off-site works through planning obligations. The site will create around 1,100 jobs and generate around £30 million for the local economy. Around 29% of homes will be affordable including shared ownership and social rent.