Shower surrounds

  • In certain regions of the country, temporary or permanent hardness in the water may be evident. Permanent hardness is mainly due to calcium sulphate and it is advised that immediately after showering, the enclosure screen together with wall tiles should be cleaned with a propriety brand of glass/shower cleaner
  • Cleaning is recommended on a daily/weekly basis to prevent build up of limescale and watermarks on the glass and around the transparent seals in the enclosure


  • To clean, just wipe with a soft soapy sponge, rinse and wipe dryTaylor Wimpey _HO_Lifestyle lo res-0056
  • Do not use abrasive cleaners, scouring pads, powders or wire wool
     and don’t let the tap come into contact with paint stripper or chemical de-scaling agents
  • In ‘hard’ water areas, limescale may build up around the spout of your tap. We recommend that you tackle this by cleaning with vinegar or lemon juice. Do not attempt to remove this with a knife or sharp instrument as this may lead to scratching on the surface and could be dangerous

Radiator valves

  • As a general guide, settings for radiators are either numbered, or colour coded. For the visually impaired, a clicking mechanism has been incorporated. By counting the number of clicks between each of the settings, the desired position is easily identified.
  • To change the radiator setting for the manual valves, simply rotate the head anticlockwise to turn the radiator on, or rotate the head clockwise to turn the radiator off.
  • The thermostatic radiator valve can be switched off fully to stop any water passing through. This means that radiators could be removed for decoration or maintenance purposes as long as the valve has been fitted with a drain off facility and all the water has been drained off.

Winter precautions

  • To ensure your house is kept safe from frozen/burst pipes, keep your heating on a constant setting during extreme weather conditions.
  • For radiators fitted with a manual radiator valve, to protect your pipework please ensure the valves are kept open to keep the system running smoothly whilst your heating system is on.
  • If you have had an external tap fitted to your home it is important that as winter approaches, you turn off the shut off valve on the pipe and the tap/pipe is drained. The valve is located where the external tap is connected to your water supply, this is usually beneath your kitchen sink.


  • Keeping your radiator valves clean is very simple. Use a warm damp cloth with a mild detergent to ensure your valves look at their optimum.

Heating systems

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Central heating boilers should be checked and serviced at least once a year by a competent maintenance engineer so that they remain safe. Engineers should be registered with the following organisations, as appropriate for the type of appliance:

Unvented hot water storage systems

  • These systems should be serviced at least once a year by a competent installer in accordance with the manufacturer’s recommendations. The manufacturer should be able to provide details of a competent installer.
  • Never attempt to service or alter an unvented system yourself. An explosion could result.

Important Health and Safety Advice

We would like to take this opportunity to remind you of the importance of having all of your gas appliances checked and your boiler serviced annually to help keep them working safely and efficiently. 

Failure to do so could potentially cause carbon monoxide to leak into your home leading to serious personal injury and can even be fatal. Regular servicing is also a requirement of your warranty.