Date: Monday 11 March 2013
Taylor Wimpey has been awarded the maximum five star rating for customer satisfaction for a second successive year in an independent survey by the Home Builders’ Federation (HBF).
The UK-wide survey from the HBF is sent to all new home purchasers eight weeks after their moving in date, and asks them to rate their house builder on the service they received. From this, each company is awarded a star rating from one to five.
Nine out of 10 Taylor Wimpey customers said they would recommend Taylor Wimpey to a friend. This means Taylor Wimpey officially ranks as a five star builder.
Kevin Belsham, UK sales and marketing director, comments: “We take great pride in putting our customers first at every step of the new home buying process. This independent recognition of our achievements for the second year in a row clearly demonstrates our continued commitment to customer service.”
Take a look at our video below for more information.