Taylor Wimpey receives five stars for customer satisfaction

Date: Tuesday 06 March 2012

Taylor Wimpey has been awarded the maximum five star rating for customer satisfaction in an independent survey by the Home Builders’ Federation (HBF).

The UK-wide survey from the HBF is sent to all new home purchasers eight weeks after their moving in date, and asks them to rate their house builder on the service they received and the quality of their new home. From this, each company is awarded a star rating from one to five.

Nine out of 10 Taylor Wimpey customers said they were satisfied with the quality of their new home and would recommend Taylor Wimpey to a friend. Both results officially rank Taylor Wimpey as a five star builder.

Kevin Belsham, UK sales and marketing director, comments: “We take great pride in putting our customers first and ensuring that their whole move goes as smoothly as possible. It’s incredibly rewarding to receive this independent recognition for our continued commitment to customer service and the quality of the homes we build.”

Find out more about Taylor Wimpey’s commitment to customer service – why choose us?