With a change in personal in her personal circumstances, Nancy Coyle was looking to stay in the Holytown area, and when she discovered more about Taylor Wimpey’s Torrance Place she knew this was the place for her new start in life.
It’s been quite a journey as Nancy explains: “I have lived locally for a number of years and grown fond of the area and I’ve set down some roots. As a scientist working in a lab at Eurocentral nearby, I was aware of the Torrance Place development, so I popped onto the website for a look and discovered there was a Baxter three bedroom end terrace that was in my price range. I requested more information and the sales executive called me back inviting me to visit the show homes at the development.
“From the minute I walked into the sales office Alason has taken real care to make this journey about me. She’s been an absolute joy to know, she has given me her undivided attention and she has taken the time to fully understand my circumstances in order to make this move a positive and fresh step for me which I’m so grateful for. When she talked me through the plot I had my eye on, I was happy to sign there and then but she was most insistent that I pop down to the Baxter show home at Barrhead. She also agreed to hold the plot until I gave her a final decision of whether I wanted to proceed or not.
“The minute I stepped into the Baxter show home I knew that I had found my new home. I had a really good look around and could just feel myself at home in this ideal sized house for me and my tiny dog Bonnie. I don’t need a family-sized three bedroom house, but I sometimes work from home so it’s been great to make my third bedroom into a home office and I still have a spare bedroom.
“I called Torrance Place and made an appointment to reserve the Baxter and pay my deposit. Alason was on hand again and took care of me through the whole process and she could not have been more helpful, warm and enthusiastic for me. She’s made this whole process really exciting and very positive.
“Once the deposit was paid, Alason arranged for one of Taylor Wimpey’s approved solicitors – New Home Mortgages - to call me and that was so helpful. From that point it was really over to them, and my missives were concluded a few weeks’ before I was due to move in.
“I was continuously kept informed of my build and when each stage was reached, I was invited to view my property to keep me fully in the loop of how the build was coming along.
“I was also given my site tour and home demonstration, again with helpful and welcoming members of Taylor Wimpey’s customer service and site teams. It has been such a pleasure dealing with all the Taylor Wimpey staff at all stages of the process.
“In October Alason had the delight of handing me the keys to my new home. I loved the little touches like the purple bow on the door, Alason taking photos of me outside and inside my home, and the new home gift box was also a lovely gesture. She made my move-in day quite magical to be honest and when she said ‘there you go, it’s yours not ours anymore’ I was just so happy.
“I started to move-in over the preceding days and I have been settling in ever since - loving every minute. The site team has been brilliant, and they’ve happily sorted a few minor snags that I discovered. They also quickly helped with a little accident that I had with the handle of my patio door and that’s all sorted too.
“Everyone is always happy to help, and they are on-hand whenever needed. I feel really supported owning a property at Torrance Place, plus buying a new home also comes with helpful guarantees that gives you peace of mind that should something happen that it will be fixed.
“My last three homes have been new-build homes, but I was always part of the development at a later stage - this one just feels different. I’m enjoying the fact that have moved into the early part of this phase of the development and it’s lovely to see other people moving in now. Watching the development grow and come to life while being part of it all too is really quite unique. But it’s also very funny that my neighbours and I are bonding over our respective purchases for our new homes from B&Q and The Range – it’s quite the talking point!
“My last three homes have been new-build homes, but I was always part of the development at a later stage - this one just feels different. I’m enjoying the fact that have moved into the early part of this phase of the development and it’s lovely to see other people moving in now. Watching the development grow and come to life while being part of it all too is really quite unique. But it’s also very funny that my neighbours and I are bonding over our respective purchases for our new homes from B&Q and The Range – it’s quite the talking point!
“I’ve been in my new home for a few months now and I’m thrilled to have made my move here and left my daily commute from Fife to Eurocentral behind. The team at Torrance Place has really taken care of me throughout my whole journey, and they’ve always made me feel the most important part of the process. I truly can't recommend buying a Taylor Wimpey home enough.”
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We build better communities
Investing in the local area and helping communities come together.
Commitment to tackle climate change
We want to play our part in creating a greener, healthier future for our customers, colleagues and communities.
We build greener healthier homes
When we build our homes, we have a few principles in mind to make sure we build responsibly and invest in the future.
Partnering with Hedgehog Street and Buglife
As part of our commitment to sustainability we’ve partnered with two wonderful wildlife organisations.
