We are open on all of our sites across the UK in accordance with strict social distancing protocols, and in line with Government guidance and medical advice. Our Sales Information Centres are open by appointment only, except for in Wales during Tier 4 restrictions.

We want to reassure you of our commitment to you and your home as a Taylor Wimpey customer.The Government have confirmed that within the new restrictions, tradespeople can continue to visit homes. We have strict protocols in place to keep you and our staff safe, which we continually monitor and review and are Covid-secure. These measures, including a step by step video, can be found just above.

Within this period we will continue to prioritise and attend emergency and essential works. We will continue to progress previously booked works and book new work, providing you remain comfortable with us doing so. Unfortunately there may be certain areas which move more slowly than we would like as we are affected by areas outside our direct control. We are working with our contractors however to try and minimise this as much as possible and will keep you fully updated.