Covid 19 hub
have you

Already reserved your home?

During these challenging times there may be a few things that affect your customer journey with us. We're here to help make the process as smooth as possible.

Female Site Manager

We are building on site safely

Taylor Wimpey construction sites are open in line with Government guidance. We will do all we can to progress the build of your home in as normal a way as possible and within the timeframe we give to you.

During periods of lockdown, there may be disruption to other parts of the process which are not within our direct control. We are working with our contractors and suppliers to minimise this and will do our best to help manage that and keep our customers fully updated via our local sales teams.

Construction work with digger

Our sales centres are open by appointment

In line with Government guidance, our Sales Information Centres and show homes are open for pre-booked appointments only. We have introduced new safety procedures to keep both you and our staff safe and to help control the spread of the virus. 

To pre-book an appointment to visit a Sales Information Centre, you will need to book an appointment at the development of your choice.

Female Sales Executive

We are also available online

Taylor Wimpey remains very much ‘open for business’ through our website, by telephone and via video conference call supported by our dedicated sales executives who remain contactable remotely to support you.

They are available during normal office hours (see local development pages on the website for further details) and are well prepared to handle everything from first enquiry to reserving your new home.

Male customer using phone