Before you visit us, your Sales Executive will give you a call to confirm your appointment and run through some quick questions over the phone to help us to understand your circumstances and what you’re looking for in a new home.

You’ll also receive a confirmation which will include a diary invite that will sync straight to your calendar so you can keep track of your appointment.

This is your chance to get to know the team who will be helping you to find your perfect home. Whether you know exactly what you’d like or you’re looking for some advice and guidance, we’ll take the time to listen to your needs and find you a home that meets your requirements.

We’ll be on hand during your first appointment and beyond, to support you every step of the way.

We recognise that everybody’s home buying journey is different and your Sales Executive will discuss your needs to help find the best home for you. Our teams are home buying experts who can talk you through the homes we have available, tell you about the local area and even introduce you to an independent financial advisor who will be able to help you find a mortgage that's right for you.

When you’ve found the home of your dreams, we’ll be on hand to complete your reservation paperwork and guide you through the exciting process of personalising your new home.