COVID-19 Update


On 23 April we outlined our plans for the phased restart of site activities. From the week beginning 4 May our site management teams returned to the majority of our sites in England and Wales to put in place a series of additional health and safety and social distancing measures to prepare for the gradual return of our subcontractors to sites and the controlled resumption of construction.

Following the updated UK Government guidance, which came into effect on 13 May 2020, removing the restriction on non-essential home moves and supporting the return of activities related to the sale and purchase of homes, we announced that we will be reopening our sales offices and show homes from 22 May, initially for pre-booked appointments and with strict social distancing measures in place.

Having conducted a detailed review of our sales processes and customer interactions, and having regard to the latest Government guidance, we have developed a new set of protocols which include a fully revised set of working practices and staffing arrangements and a new layout of sales centres, with the installation of Perspex screens and marker guides for social distancing. Show home viewings will be unaccompanied, and only one family at a time will be able to view each home. These additional measures will maintain strict social distancing in line with Government and medical guidance and provide additional reassurance and protection for our customers and sales teams. These revised measures meet the Government’s ‘COVID-19 Secure’ principles.

Following the Scottish Government's announcement on Thursday 21 May 2020 to ease restrictions on non-essential construction work from 28 May 2020, our site management teams will begin to prepare sites for a safe return to construction activities, implementing strict social distancing protocols based on the latest Scottish Government Health Protection Scotland guidelines. We do not plan to reopen sales centres or show homes in Scotland at this time until we receive the support of the Scottish Government.

We are very proud of the role Taylor Wimpey employees have played in supporting their own local communities during this crisis. As a company, we have now distributed 120,000 surgical masks, 75,000 pairs of gloves and donations of toys and activities from our own staff to care homes across the country. We will also be distributing 120,000 disposable aprons in the coming weeks, along with over 800 reusable face shields which we have manufactured. The response from the care homes has been overwhelming and is a source of great pride to our employees.