Learn more about owning your Taylor Wimpey home, including home maintenance and explore our useful 'how to' guides.
Our approach to quality
This section explains the Taylor Wimpey standards expected prior, during and after construction.
Settling into your home
A new home is an individually-built hand-crafted product. Read more about settling into your home.
Your warranty
Your home comes complete with a warranty which lasts for ten years from the date of legal completion.
Living in your new home
We want you to enjoy every aspect of your new home from the moment you first turn the key.
Troubleshooting
We've created several handy troubleshooting guides for the most common aftercare items that you may experience in your home.
FAQs
We've got a wealth of helpful frequently asked questions for you to read through.
Your feedback
Listening to the views of our customers helps us continually improve our service.
Cladding and fire safety
The safety of our customers has always been at the heart of what we do.
Take a look at the latest trends when caring for your new home.
Our customer service continues long after you've moved in. That's where the 'Aftercare' tab comes in. It provides you with the contact details of your Customer Relations Manager, FAQs and user guides. You can also log and track the status of any aftercare items.
We're so confident in our service that we welcome Trustpilot reviews from all customers.
A lot of water goes into the build of a new home (traditional or timber) and it has also been open to the weather elements during the build process. This can lead to cosmetic cracks within your home, also known as 'shrinkage'.
This expert guide takes you though how shrinkage occurs and what to do to keep your home looking its best.
Office locations
Media contacts
Existing loan customers
Leasehold review
Here's some of the most common sections.
Support
Settling in
Some useful hints and tips to help you settle into your new home.
Support
Troubleshooting
Answer some of the most common queries through our FAQs section.
Support
Contact us
If you need to speak to someone, this is the section for you.
