Get the most from your new home

Learn more about owning your Taylor Wimpey home, including home maintenance and explore our useful 'how to' guides.  

We're here for you

Throughout the Covid-19 crisis, our Customer Service teams have continued to work remotely to provide you with support for your new home.

Our teams are working on site across the UK. Take a look at our short video to learn about our safety protocols when we visit your home.

Man sitting in living room on tablet

Trending Topics

Take a look at the latest trends when caring for your new home.

Using Touchpoint

Our customer service continues long after you've moved in. That's where the 'Aftercare' tab comes in. It provides you with the contact details of your Customer Relations Manager, FAQs and user guides. You can also log and track the status of any aftercare items. 

Touchpoint customer account

Reducing shrinkage in your new home

A lot of water goes into the build of a new home (traditional or timber) and it has also been open to the weather elements during the build process. This can lead to cosmetic cracks within your home, also known as 'shrinkage'. 

This expert guide takes you though how shrinkage occurs and what to do to keep your home looking its best. 

Man painting staircase