What is the New Homes Quality Code?
We believe in making the home buying process fair and transparent. An important part of the process is the New Homes Quality Code (NHQC), which is in place to support homebuyers.
The NHQC is designed to help you understand what levels of service you should expect from us, to feel fully informed about your purchase and to know your consumer rights, before and after you move in.
In the unlikely event that problems arise, the NHQC also provides the option to refer complaints to an independent New Homes Ombudsman Service.
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Our approach to quality
This section explains more about the Taylor Wimpey standards expected prior, during and after construction.
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Troubleshooting
Answer some of the most common queries through our FAQs section.
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Contact us
If you need to speak to someone, this is the section for you.