Customers are at the heart of what we do
The safety of our customers has always been at the heart of what we do. We know that fire safety issues have been difficult for people right across the UK and we are determined to help our customers where we can with fire safety measures. Following the tragic fire at Grenfell Tower, we have been quick to act to fix legacy fire safety issues in line with Government and industry guidance, and as this guidance has evolved the scope of our support for customers has also widened.
On this page, you will be able to find out more about our support for customers.