Investors
Investment case

Key performance indicators

Our key performance indicators are focused on driving value where it matters and for all of our stakeholders.

Development

 Land

  2022 2021 Change
Land cost as % of average selling price on approvals  19.0% 16.1%   2.9 ppt
Landbank years  c.6.0  c.6.1  (1.6)%
% of completions from strategically sourced land  52% 50%   2.0 ppt

 

Operational excellence

   2022 2021 Change
Construction Quality Review (average score / 6)  4.81  4.67  3.0%
Average reportable items per inspection  0.32  0.26  0.06
Health and Safety Annual Injury Incidence Rate
(per 100,000 employees and contractors)
 166  214  (22.4)%
Employee engagement (annual survey)  93% 91%   2.0 ppt

 

Sustainability

   2022 2021 Change
Customer satisfaction
8-week score ‘Would you recommend?’
 90% 92%  (2.0) ppt
Customer satisfaction
9-month score ‘Would you recommend?’
 78% 79%  (1.0) ppt
Reduction in operational carbon emissions intensity (measured at end of year)
 15% 13%  2.0 ppt