Investment case
Key performance indicators
Our key performance indicators are focused on driving value where it matters and for all of our stakeholders.
Land
An agile approach to
optimising value
Operational excellence
Driving efficiency and execution
Sustainability
Investing to protect long term value
for all stakeholders
Capital allocation
A clear and disciplined approach
Land |
2023 |
2022 |
Change |
| Land cost as % of average selling price on approvals | 15.2% | 19.0% | (3.8) ppt |
| Landbank years | c.7.7 | c.6.0 | 28.3% |
| % of completions from strategically sourced land | 45% | 52% | (7.0) ppt |
Operational excellence |
2023 | 2022 | Change |
| Construction Quality Review (average score / 6) | 4.89 | 4.81 | 1.7% |
| Average reportable items per inspection | 0.28 | 0.32 | (0.04) |
| Health and Safety Annual Injury Incidence Rate (per 100,000 employees and contractors) rolling 12 months |
151 | 166 | (9.0)% |
| Employee engagement (annual survey) | 93% | 93% | - |
Sustainability |
2023 | 2022 | Change |
| Customer satisfaction 8-week score ‘Would you recommend?’ | 92% | 90% | 2.0 ppt |
| Customer satisfaction 9-month score ‘Would you recommend?’ | 77% | 78% | (1.0) ppt |
| Reduction in operational carbon emissions intensity against our 2019 baseline |
5% | 15% | (10.0) ppt |
Capital allocation
The focus on our key performance indicators enables the business to be in a strong operational and financial position to create and return value to shareholders in line with our capital allocation priorities.
Read more about our capital allocation priorities
