Corporate news

Taylor Wimpey welcomes new Group Customer Experience Director 

Maria Sebastian has joined Taylor Wimpey as the Company’s first Group Customer Experience Director as part of the Group Management Team.

Maria Sebastian

Delivering a cohesive journey

Maria Sebastian has joined Taylor Wimpey as the Company’s first Group Customer Experience Director as part of the Group Management Team. 

Leading the sales, marketing and customer service functions, Maria will be instrumental in ensuring the continued delivery of a cohesive journey for all Taylor Wimpey customers. 

With vast experience in brand and customer strategy, including roles at Virgin Atlantic, American Airlines, Starbucks and most recently, Greene King, Maria is well placed to drive further improvements to elevate customer experience. 

 

Maria Sebastian said:

“Customers are very much at the heart of Taylor Wimpey and I’m thrilled to have joined the Company at an exciting time. With a dedicated and passionate team behind me, and strong foundations to build on, I look forward to working with colleagues across the business to further strengthen our customer experience and deepen the trust we build with them at every stage of their home buying journey.”