Our approach

We are a responsible business, guided by our values. We put in place robust policies and governance processes and engage with our stakeholders to help us deliver quality homes and places in a safe and responsible way.

Our approach includes:

  • Health and safety
  • Charity partnerships
  • Ethical business practices 
  • Stakeholder engagement
  • Sustainability governance
  • ESG reporting
Employees

Performance in 2025

Health and safety

Safety is our top priority and this starts from the highest levels of our business. We embed a safety culture through clear policies and procedures, mandatory training, regular communication and visible leadership. Each development has a Site HSE Manual which identifies site-specific safety risks and controls and assigns roles and responsibilities. We monitor safety performance of each site including through unannounced site inspections by our external HSE advisers at least monthly and safety reviews by our regional directors.

Employees

Charity partnerships

We aim to make a difference to good causes that are relevant to our business and matter to our colleagues and communities, focusing on three priorities: aspiration and education, tackling homelessness, and local projects. Our national charity partners are The Youth Adventure Trust, EveryYouth, Crisis, Magic Breakfast, and St Mungo’s. Each regional business also has a charity budget to support organisations close to our sites. Our Volunteering Policy enables all employees to take two full days, or four half days, paid time off to volunteer.

Ethical business practices

We are committed to doing business ethically and responsibly, guided by clear policies and strong governance. Our values and principles promote a culture of doing the right thing and we implement robust systems and processes to manage risks and help us to continually improve our business practices. Our Code of Conduct sets out the high standards of integrity and conduct we expect, and key policies are communicated to new colleagues through our induction process. All employees are appraised against our values as part of our performance review process.

Quality check

Stakeholder engagement

We engage with a wide range of stakeholders to run our business, including our employees, subcontractors and suppliers, customers and communities, shareholders, local, regional and national government, NGOs, industry bodies and experts. We seek feedback from stakeholders on our approach to sustainability issues and partner with suppliers and peers to tackle shared challenges. Every one of our sites has a tailored planning and community engagement strategy that helps us develop effective schemes and supports good relationships with the communities we work in. We conduct regular materiality assessments to make sure we focus on the sustainability issues of most importance to our business and our stakeholders.

Sustainability governance

We have established clear roles and responsibilities for managing sustainability / ESG issues at Board, executive, functional and operational levels. Our Board of Directors is responsible for oversight of ESG risks and opportunities and receives an ESG update at every meeting. Our Environmental Governance Group (EGG), chaired by a member of our Group Management Team, sets environmental strategy and oversees performance against our environmental targets. Each regional business has a sustainability sponsor and sustainability champion to support progress on our targets at the local level.

TW development

ESG reporting

We are committed to transparent reporting on environmental, social and governance (ESG) issues. We publish a range of information and performance data each year to enable investors and other stakeholders to assess our strategy and progress. This includes our Annual Report and Accounts, our Sustainability Summary and our Diversity Report. We are continually working to improve the quality of our data and disclosures, to align with changing regulation, to meet stakeholder expectations and to support our internal decision-making. Some of our ESG metrics undergo external assurance each year.

TW development