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At Taylor Wimpey, we understand the importance of responding to queries in a timely and effective manner.

We've put together a Frequently Asked Questions page which you may find useful.

Want to find out more about one of our new homes?

You'll find a wealth of information on the relevant development page. You'll be able to book an online appointment, request a brochure and find out more about our new homes, including our very latest prices. Search for a New Home now to find the development of your choice.

Looking to buy a new home? 

We have a range of special offers including the Government Backed Help to Buy scheme and our own Part Exchange scheme. Why not take a look at all of our First Time Buyer Schemes or Existing Home Owner Schemes for more information?

Already own a Taylor Wimpey home? 

Please complete the details below and we will ensure your enquiry is sent to the most appropriate person to answer it. 

Removal from future marketing

If you no longer wish to receive any marketing updates you will find an unsubscribe link at the bottom of all email marketing. Likewise you can reply to our SMS updates to stop future alerts.

Emergency issues

If you have an emergency issue, you can contact our out of hours emergency service by calling your local Taylor Wimpey Customer Service number.

Please include your address so that we are able to direct your enquiry to the suitable location.

Does your enquiry concern your Home?

Is your Home still covered by our 2 year warranty?

Are you the owner?

For general enquiries please complete the form below.

Please read our warranty page before completing the enquiry form below.

Please contact us on the form below. Please ensure you provide your home address.

Please contact the home owner or housing association in the first instance.

There are some errors with your submission

Please correct any mistakes below and resubmit the form

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