Why choose us
Learn more about the

HBF Five Star Award

We’ve been awarded 5 stars for customer satisfaction by the Home Builders Federation.

Sales Executive key handover

9 out of 10 customers Would recommend us to a friend

We’re proud to have retained our 5 star award for customer satisfaction by the Home Builders Federation. This means 9 out of 10 customers would recommend us to a friend.

The HBF 5* Award is awarded to home builders that achieve above 90% in the percentage of customers who would recommend Taylor Wimpey to a friend eight weeks after legal completion.

At Taylor Wimpey, we send a HBF Customer Satisfaction Survey to every one of our customers, and we use the data in the survey to help improve our quality and service.