Support

Get the most from your new home

Learn more about owning your Taylor Wimpey home, including home maintenance and explore our useful 'how to' guides.  

Using Touchpoint

Our customer service continues long after you've moved in. That's where the 'Aftercare' tab comes in. It provides you with the contact details of your Customer Relations Manager, FAQs and user guides. You can also log and track the status of any aftercare items. 

New Touchpoint
Man sitting in living room on tablet

Trending Topics

Take a look at the latest trends when caring for your new home.

for our customers

Everyone at Taylor Wimpey is dedicated to providing great service for our customers. In return we expect customers to be courteous to Taylor Wimpey team members at all times.

We do not tolerate unacceptable behaviour and any customer deemed to be behaving inappropriately towards Taylor Wimpey team members.

Sales executive